Subscription Cancellation Policy
At North Canna Co, we strive to make managing your subscription as simple and flexible as possible. Below are the details of our cancellation policy for your subscription to our products.
1. Auto-Renewal
Your subscription will automatically renew at the frequency you selected (e.g., every 2, 4, 6 or 8 weeks) unless you cancel it before the next renewal date. You will be charged the applicable subscription fee at the start of each billing cycle using the payment method on file.
2. Cancellation at Any Time
You may cancel your subscription at any time through the product subscription portal (https://www.drinkthenorth.com/a/loop_subscriptions/get-subscription-link).
3. Effective Date of Cancellation
- Cancellations take effect immediately upon confirmation, and your subscription will not renew for the next billing cycle.
- For subscription orders already processed or shipped, cancellation will apply to future renewals only.
4. No Cancellation Fees
There are no fees for canceling your subscription.
5. Confirmation of Cancellation
Upon successful cancellation, you will receive a confirmation email from us. If you do not receive this email within 24 hours, please contact our customer support team at hello@drinkthenorth.com to verify your cancellation.
6. Changes to This Policy
We may update this cancellation policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on our website, and we will notify you of significant changes via email or through your account.
Contact Us
If you have questions about canceling your subscription or need assistance, please reach out to our customer support team:
- Email: hello@drinkthenorth.com
Thank you for choosing North Canna Co!
